Terms & Condition

Shipping Policy

JM Turbo Technology offer free ground shipping service to the lower 10 Provinces and 3 Territories for all the orders. Shipping to Alaska and Hawaii have shipping costs that are determined based on weight and location. You will be able to see the price during checkout. 

Express shipping, 2-day shipping and overnight shipping is available as well on all orders shipping to the 50 states. We guarantee our express shipping rate is reasonable and we do not markup it.

Most orders are shipped same day when the order is placed by 3:30pm PST! All other orders are shipped the next business day. Estimated ground time varies based on your location in proximity to where we have the part in stock. Unfortunately ground shipping cannot be guaranteed and all ground shipping times are estimates.

The customer must file a claim with the shipping company if goods arrive in a damaged condition. The customer must also notify JM Turbo Technology with pertinent information.

Sending a shipment back to JM Turbo Technology does not automatically give rise to a complete refund or credit. JM Turbo Technology may, at its sole discretion require different payment means for any shipment refused and then reshipped. It is the customer’s responsibility to make all arrangements with JM Turbo Technology for disposition of refused shipments.

Only reliable carrier will be choose, such as FedEx, UPS, and CANADA POSTAL OFFICE.

TAX Policy

13% HST will be charged on all orders shipped to Ontario addresses and all other orders are tax exempt.

Dealers or auto shop with reseller tax ID's please contact us via email or phone 1-647-892-6658.
 

Warranty and Return Policy

All Brand new turbo comes with a one-year unlimited mileage warranty and life time of complimentary telephone technical support.

To extend your coverage up to 2 years, purchase extend warranty service when you purchase the turbo.

90 Days warranty coverage for rebuild turbo and turbo cartridge.

The warranty details can be found below, If you need warranty assistance, or just have questions, please do not hesitate to contact us.

1. Please read the warning instructions and install the part professionally.

2. Taking apart or alter any part of the unit without manufacture authorization will void the warranty.

3. Refund is only available when item is returned in brand new condition and within 30 days of purchase.  All other claims will be exchanged.

4. Buyer is responsible for the shipping charges; it is not refundable in any circumstances.

5. All non-defective returns are subject up to 25% of restocking fee.($50 minimum)

6. We are not responsible for any shipping damage.

7. Please contact us before return, package without return authorized will be rejected for warranty claim.

8. Details on the warranty and return policy, please take the initiative to consult our company, our company reserves the final interpretation.

9. You agree to the policy and terms stated on this listing by buying this item. Please do not buy if you disagree with our policy and terms.

10. 2-Year warranty service will cover for up to two incidents of accidental damage, each subject to a 50% off normal service fee charge.

Limitations on Warranty

The Limited Warranty does not apply to any parts:

(a) Not used in accordance with JM Turbo Technology written instructions;

(b) For which no fault is found;

(c) That have been modified in any manner not specifically approved by JM Turbo Technology INC.(CANADA) ;

(d) For which an inspection indicates that reasonable and proper installation and/or preventative care and maintenance has not occurred;

(e) That have been subject to damage attributable to or caused by misuse, abuse or vandalism; mishandling, improper shipping or other transit related damage; acts of god or insurrection; foreign object entry; any part not supplied by JM Turbo Technology, any repair, maintenance or service by anyone other than JM Turbo Technology, or any other acts that are beyond JM Turbo Technology reasonable control;

(f) Attributable to parts not supplied by JM Turbo Technology

JM Turbo Technology expressly disclaims any and all warranties relative to the foregoing circumstances. JM Turbo Technology shall not be liable to Customer under any circumstances for any special, incidental or consequential damages, including without limitation, damage to or loss of property other than for Turbocharger Products; damages incurred in installation, repair or replacement; lost profits, revenue or opportunity; loss of use; losses resulting from or related to downtime of Turbocharger Products; the cost of replacement transportation, power, or compression; the cost of substitute products; or claims of third parties for such damages, howsoever caused, and whether based on warranty, contract, and/or tort (including negligence, strict liability or otherwise).